Open to Consulting & Leadership Opportunities

Enterprise
Learning
Architect

Enterprise Learning Architect • Instructional Designer • AI Integration Lead • OCM Strategist

I design learning ecosystems that transform how complex organizations develop their people — blending instructional strategy, generative AI, and change management into programs that move the needle.

Meshayla Kemp
🎓
MBA + M.Ed.Dual Graduate Degrees
100% ApprovalFirst submission
Meshayla Kemp
About Me

Where Strategy Meets
Human Performance

I’m Meshayla Kemp — enterprise learning executive, AI integration lead, and Minority Woman-Owned business founder with over a decade of building high-impact learning infrastructure for Fortune 500 companies, government agencies, utility enterprises, and K–12 education systems.

My work sits at the convergence of instructional design, organizational change management, and generative AI — a combination that lets me translate complex technical systems into measurable workforce readiness while accelerating delivery cycles through intelligent automation.

I am the Founder and Managing Principal of Kemp Advisory Group, LLC — a minority woman-owned strategic consulting firm headquartered in Tyler, Texas, serving clients nationwide across utilities, government, corporate enterprise, and education.

10+
Years
9+
Sectors
100%
Approval
Master of Education — Educational Technology (M.Ed.)
Texas A&M University-Commerce • 2015
Master of Business Administration (MBA)
Texas A&M University-Commerce • 2014
Bachelor of Business Administration — Business Management
Stephen F. Austin State University • 2011
Minority Woman-Owned Tyler, Texas Nationwide Clients AI Integration Lead Kemp Advisory Group, LLC
My Story

Born to Teach.
Built to Lead.

I can’t recall a time I wasn’t teaching someone something. Long before enterprise contracts and graduate degrees, I was setting up classrooms in my grandparents’ living room every Sunday after church — assigning seats, passing out pencils, genuinely believing that helping someone understand something was the most worthwhile thing a person could do.

That little girl never left. She just grew up and found bigger classrooms. The drive is exactly the same: find the best way to reach someone, build their confidence, and watch them grow.

The Beginning
Young Meshayla — born to teach
“One day, I’m going
to be a teacher.”

After Church at Grandma’s—
She Made a Classroom

That little girl with the bow in her hair wasn’t waiting for a classroom. She made one. Every Sunday after church, while the adults gathered and the food was laid out at her grandmother’s house, she was in the other room — worksheets already copied, seats already assigned, lesson already planned. Her cousins were her students whether they knew it or not.

There was no curriculum standard, no LMS, no SME to interview. Just a little girl who couldn’t not teach. She understood instinctively what takes most instructional designers years to learn: that learning is most powerful when it meets people exactly where they are — even if where they are is a grandmother’s living room on a Sunday afternoon.

She never stopped. The worksheets became curriculum plans. The cousins became enterprise audiences. The living room became boardrooms, training sessions, and government classrooms across the country. But the drive — that irresistible pull toward helping someone understand something — has never changed.

✎ Tyler ISD — 17,000+ students ✎ Chapel Hill ISD — National Champions ✎ Students earned teaching contracts
Educator Highlights
📚
Grant-Funded Novel & Pen Pal Program
Won a district grant to launch a 4th-grade reading and pen pal initiative — recognized publicly by district leadership and featured in district communications.
🎓
Superintendent Offered Seniors Teaching Contracts
Students in Shayla’s program were offered contracts to return and teach after earning their degrees — and completed TEA educational aide certification. #ProudTeacher
“I have always believed that knowledge is one of the greatest gifts you can give another person. I’ve built my entire career around finding the right way to give it.”
Meshayla Kemp — Enterprise Learning Architect
Faith & Foundation

Grounded in
Something Greater

My faith is not separate from my work — it is my work. Deeply rooted in my Christian faith, I carry the belief that God is able to do exceedingly and abundantly above anything I could ever imagine. Life has brought real challenges — but I always return to one truth: I know who I am, and I know Whose I am.

I bring that same principle to every learning engagement. New technology, new processes, new curriculum can feel overwhelming — but with the right mindset and support, anything is learnable.

“I can do all things through Christ who strengthens me.”

Philippians 4:13

“Now unto Him that is able to do exceeding abundantly above all that we ask or think…”

Ephesians 3:20
Meshayla Kemp
AI Integration & Creative Partnership
Meshayla Kemp — AI Creative Partner

AI Isn’t Just a Tool.
It’s a Creative Partner.

I don’t just teach others to integrate AI — I live it in every phase of my work. From building AI-accelerated curriculum crosswalks that mapped six states’ education standards in days, to deploying automated voiceover pipelines through WellSaid Labs and Murf.ai, to using strategic ChatGPT prompting for instructional design and content architecture — AI is embedded in how I think, design, and deliver.

The image on the left? Created entirely through strategic prompting in ChatGPT. Every detail — the likeness, the branding, the messaging, the composition — was directed through intentional, iterative prompts. This is what AI-enhanced creative work looks like when a skilled human is in the driver’s seat.

Discover
Strategize
Create
Elevate
Impact — Delivered.
ChatGPT (Strategic Prompting) Midjourney WellSaid Labs Murf.ai Claude AI Microsoft Copilot Canva AI
“Together, we brainstorm. Create. Elevate. That’s the magic. Purpose. Strategy. Impact.
The Professional Journey

Marrying Business &
Education on Purpose

The MBA and M.Ed. were not accidents. They were a deliberate decision to build something rare: the business fluency to speak to executive stakeholders, and the instructional expertise to design learning that actually changes behavior.

Every deliverable I produce is designed with real people in mind — the employee nervous about a new platform, the student who never felt like learning was made for them, the team that needs to change and doesn’t know how. That has always been my why.

MBA
Business Administration
M.Ed.
Educational Technology
10+
Years of Experience
9+
Industries
100%
First Submission
Business M.B.A. always Education M.Ed. · Ed. Technology On purpose. By design. ✦
Commitment to DEI

Learning Belongs to Everyone.
I Know This Firsthand.

As a Black woman entrepreneur navigating spaces not always designed with me in mind, my commitment to DEI is personal first. I am neurodivergent — and my ADHD is my superpower. My brain sees the full picture and every tiny piece within it simultaneously.

I can walk into any curriculum, training program, or OCM engagement and instantly identify what’s missing, what’s misaligned, and what will become a blocker before it surfaces. My ADHD doesn’t get in the way of the work. It’s the reason the work is exceptional.

Accessibility-First
WCAG/ADA compliance built in from day one.
🌟
Representation
Content designed to reflect diverse audiences.
🧠
ADHD is My Superpower
Holistic and granular — catching gaps others miss.
🤝
Minority Woman-Owned
Kemp Advisory Group — equity and excellence.
“Great training does not fill knowledge gaps. It opens possibilities people did not know existed.”
Meshayla Kemp — Enterprise Learning Architect
01
Diagnose First
Performance gap & needs analysis before a single slide is built.
02
Design for the Learner
Audience analysis drives every design decision — not the content inventory.
03
Build for Transfer
Scenario-based practice and reinforcement tools that bridge training to performance.
04
Leverage AI Strategically
Generative AI as a collaborator — accelerating cycles while preserving instructional integrity.
05
Measure What Matters
Kirkpatrick & SAT-aligned evaluation built in from day one — not retrofitted.
Portfolio

Selected Work

Five distinct projects. Five different design challenges. Each one shows the full arc from problem to solution — and the thinking behind every decision.

🎥 eLearning • Job Aid & Process Development • Original Framework Design • AI-Enhanced Performance Support

The L.E.A.P. Framework: From Analysis to Impact

A full-cycle instructional design project — from discovery through delivery. The client had no existing de-escalation process. I designed the L.E.A.P. framework from scratch, built and piloted a job aid, then used AI to redesign it into an enterprise-grade performance support tool, paired with a full Articulate Storyline eLearning course.

Phase 1 — Analyze
Conducted stakeholder, gap, DIF, and training needs analyses. Identified core performance gap: no shared mental model or in-the-moment language for de-escalation. Determined a memorable framework was needed, not just a policy update.
Phase 2 — Design & Develop
Created the L.E.A.P. framework from scratch based on analysis findings. Designed the pilot job aid and performance support tool. Used ChatGPT AI workflows to redesign the job aid into an enterprise-ready deliverable with stronger visual hierarchy and behavioral coaching scripts.
Phase 3 — Implement & Evaluate
Built the full Articulate Storyline eLearning course embedding the framework in scenario-based practice. Paired with a blended ecosystem of job aids, coaching guides, and reinforcement tools to bridge training to real-world performance.
L.E.A.P. — Original Framework, Designed from Analysis
L
Listen
“Can you help me understand what happened?”
E
Empathize
“I understand why that would be frustrating.”
A
Apologize
“I’m sorry you had to go through this.”
P
Perform
“Here’s what I’m going to do to fix this.”
Business Impact
↑ Customer satisfaction • ↓ Escalation risk • ↑ Employee confidence • ↑ Service consistency
Stakeholder Analysis Gap & DIF Analysis Training Needs Analysis Original Framework Design Job Aid & Process Tool Articulate Storyline 360 AI-Enhanced Redesign Canva & Venngage Scenario-Based Learning Blended Learning Ecosystem
🎥 Open L.E.A.P. Storyline Course
💡 About the Case Study
The Portfolio Case Study PDF documents the before/after job aid redesign and process development tool — showing design decisions, AI integration strategy, and performance outcomes at each phase.
Note: If the course link doesn’t open, copy and paste this URL into your browser:
https://meshaylakempcourses.s3.amazonaws.com/Handling+an+Irate+Customer-+M.Kemp+-+Storyline+output/story.html
Rise Course: https://meshaylakempcourses.s3.us-east-1.amazonaws.com/content/index.html
02
Enterprise OCM • CLM + PCM Dual Rollout • GEP Smart • GEP Quantum • ClickLearn • Power Apps • Power BI • Agile Scrum • SAT-Aligned

Contract & Procurement Lifecycle Management:
Simultaneous 3-Phase Enterprise Platform Rollout

When this engagement began, the OCM department had no existing training process, no templates, and no instructional design infrastructure. I built the entire system from scratch — creating ADDIE/SAT-based frameworks, curriculum plans, ID plans, evaluation matrices, and job aid workflows that became the department’s reusable standard. I then ran two simultaneous platform rollouts — CLM and PCM — coordinating training design, live facilitation, stakeholder communication, and continuous post-go-live support across eight audience groups, all while navigating real-world production ambiguity, SME dependencies, and Agile sprint pressures.

Built From Scratch — The Infrastructure I Created
Training Process
No training infrastructure existed. I created ADDIE/SAT-based templates, ID plans, curriculum plans, and evaluation frameworks that became the department’s reusable operating model.
ClickLearn Job Aids
Operated within GEP Quantum with limited system access that was requested but never fully granted — requiring heavy reliance on product lead SMEs to provide screenshots, live walkthroughs, and screen recordings needed to build ClickLearn job aids. These dependencies were tracked and escalated as Agile blockers.
Office Hours
Facilitated recurring post-go-live Office Hours sessions for CLM and PCM — co-presenting with product SMEs, delivering workflow updates, addressing real-time questions, and capturing feedback to inform job aid revisions.
Communication Strategy
Shaped the post-deployment communication plan — bundling CLM and PCM messaging, sequencing announcements, and coordinating with the change team to deliver a maximum of two targeted messages to users across both platforms.
Scrum Integration
Attended daily scrum calls with the Scrum Master to surface blockers, track delivery progress, and escalate SME dependencies — keeping both CLM and PCM training on sprint cadence.
Phase 1 — CLM Core Rollout
GEP Smart CLM: End-to-End Training
Designed and delivered a 60-minute VILT in two modules: an end-to-end workflow walkthrough (MSAs, General Terms, NDAs, fallback clauses, escalation paths) and a Release 2 Updates module covering what changed and why. Legal received role-specific training on contract creation, authoring, assigning, co-authoring, redlining, approving, and rejecting documents — all exclusively inside GEP Smart CLM.

Collaborated with Supply and Product SME teams to map workflows, explore UAT environments, and gather screenshots for ClickLearn job aids. Because full access to GEP Quantum was requested but never granted, product leads were required to supply screenshots — creating a recurring delivery dependency managed through daily scrum escalations.
Phase 2 — Legal Workflow + Post-Go-Live
Redlining, Legal Engagement & Office Hours
The critical behavioral shift: all redlining must happen inside GEP Smart CLM — external Word edits triggered system errors and corrupted version history. I designed this module around the ADKAR model — leading with Awareness of the business problem (version chaos, lost files, no audit trail) before moving to Knowledge and Ability.

Post-go-live, I facilitated Office Hours sessions covering three Legal engagement scenarios: (1) no supplier redlines — Legal not needed; (2) supplier redlines requiring Legal as co-author with notification routing; (3) third-party paper requiring internal review first. I also covered the Author as Signatory update and third-party PDF-to-Word conversion requirements — updating job aids in real time based on stakeholder feedback.
Phase 3 — PCM + Power Apps
Parallel Procurement Rollout + Streamlined Intake
Simultaneously developed and delivered PCM (Procurement & Category Management) training alongside the CLM rollout — a parallel workstream with its own SME team, use cases, and delivery schedule. PCM training was built around four category SMEs whose real-world scenarios shaped the user guide content, module structure, and workflow demonstrations.

The final phase also introduced Microsoft Power Apps as the new intake front door to GEP Smart CLM — replacing email-based contract requests with a standardized digital intake form. Training was designed to bridge the two systems: start in Power Apps, complete and manage in CLM. This phase required navigating live production ambiguity — spend and category data were still flowing into the system at the time of delivery, requiring expectation-setting as a deliberate instructional strategy.
Navigating Ambiguity in Production
When the PCM rollout began, category profile data was missing from the system — a foundational gap that affected how ICM functionality worked. The system was technically functional from a software perspective, but significant workflow details were still unresolved at training time. Rather than delay delivery, I made expectation-setting a core instructional strategy: leading training with a clear framing of what the system could and couldn’t do at that moment, what to expect going forward, and where to go for support. Managing the perception of the change was as important as delivering the content.
Building the Plane While It’s Flying
No training process existed when I arrived. I built it. Every template, every SAT form, every ID plan, every evaluation matrix — created from scratch and applied in real time across a live enterprise implementation. I managed a recurring SME screenshot dependency (limited GEP Quantum access that was never fully granted despite repeated requests), raised blockers in daily scrum calls to expedite delivery, shaped post-deployment communication sequencing, restructured training guide architecture (table of contents over introductions, resource sections over embedded definitions), and coordinated separate office hours for CLM and PCM to avoid audience confusion. I delivered — every sprint, every phase, every deadline.
✗ Old State
Contracts emailed back and forth — no version control, no audit trail
Redlining in external Word files causing version corruption and errors
Files scattered across eDocs, Documentum, email — no governance
Inconsistent ad hoc intake via email or phone across business units
No reporting, no metrics, no OCM training infrastructure
✓ New State
All edits and redlines inside GEP Smart CLM — every version tracked and protected
Centralized document repository — no more lost or missing files
Power Apps intake form standardized contract requests across all business units
Power BI dashboards delivering real-time metrics and compliance visibility
ADDIE/SAT training infrastructure built and operational for future rollouts
GEP Smart CLM + PCM ClickLearn Job Aids GEP Quantum (Limited Access) Power Apps Power BI Office Hours Facilitation Daily Scrum / Agile Communication Strategy ADDIE + SAT Framework ADKAR Change Model Expectation Management 8 Stakeholder Groups UAT Collaboration Legal Workflow Training Training Infrastructure Built from Scratch
Work Samples
03
🏛️
Government • State Certification • LMS

Statewide Educator Certification
Program — Michigan

The Design Problem
Designing for state government means compliance, accessibility, and scale — simultaneously. I built the full program architecture before touching a single module: mapping every learning objective to state standards, sequencing content for retention, and building the assessment framework to surface competency evidence the state could verify. First-submission approval with zero revisions required.

Designed and built a statewide workforce certification program from the ground up. Includes LMS-based ILT and on-demand courses, facilitator guides, assessments, job aids, and full compliance documentation. Approved 100% on the first submission by the state.

LMS DevelopmentCertification Design ComplianceFacilitator GuidesAssessment Design
★ 100% First-Submission Approval
07
🌟 Articulate Rise • Infographic Design • Wellness & DEI • Performance Support

Managing Workplace Stress:
Strategies for Resilience & Well-Being

The Design Problem
Workplace stress is one of the leading drivers of burnout, disengagement, and reduced performance — yet most organizations lack accessible, stigma-free resources that employees can use in the moment. The challenge was to design a course that felt approachable, not clinical, and gave learners immediately actionable tools they could apply during or after a stressful moment — not just content to memorize.
Articulate Rise 360 Infographic Design Performance Support Wellness & DEI Self-Paced eLearning Emotional Intelligence
🌟 Open Rise Course
Companion Job Aid — 6-Step Stress Response Framework
Managing Workplace Stress Infographic
Visual performance support tool paired with the Rise course
About This Project

A two-part learning experience designed to build emotional resilience and practical stress management skills for working professionals. The Articulate Rise course provides an interactive, self-paced journey through evidence-based strategies for managing workplace stress — including mindfulness, boundary-setting, communication strategies, and recovery techniques. Paired with a companion visual infographic serving as an in-the-moment job aid, guiding learners through a 6-step stress response framework: Pause & Reflect → Name the Emotion → Check Physical Cues → Identify Triggers → Track Patterns → Take Appropriate Action. Together, these two assets form a blended performance support ecosystem that extends learning beyond the course and into the real moments that matter.

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04 • K–12 Curriculum • Multi-State Standards

Economics & Financial Literacy:
Statewide Curriculum Redesign

The Design Problem
A complete Economics and Financial Literacy curriculum for grades 9–12 was failing state compliance standards across Nevada — and needed immediate expansion to California, Florida, Pennsylvania, Texas, and Washington. The challenge: audit every existing lesson, identify standards gaps, redesign misaligned content, build new gap-filling lessons, and produce standards crosswalks for six states — without disrupting the production timeline. I used AI-assisted standards crosswalk analysis to systematically identify and close every gap at scale.
04

Spearheaded the curricular architecture and instructional design turnaround of a major Economics and Financial Literacy initiative, securing state approval and maintaining 100% compliance. Utilized AI analysis models to construct multi-state standards crosswalks, systematically aligning digital courseware portfolios with graduation and academic mandates across six states. Produced gap assessment documents, lesson redesigns, assessment frameworks, and a master curriculum map for the full secondary program.

📋
Standards Gap Analysis
Systematic audit of all lessons against Nevada state standards, identifying missing coverage and DOK-level misalignments across Economics and Financial Literacy standards.
🗺️
Multi-State Standards Crosswalk
AI-assisted crosswalk mapping courseware to CA, FL, PA, TX, and WA graduation requirements — identifying where existing content covered standards and where new lessons were needed.
✏️
Gap Lesson Design
Designed new lessons and assessment questions for missing standards — including Market Structures, GDP, Scarcity & Choice — with objectives at elevated DOK levels (Analyze, Evaluate, Create).
📊
Curriculum Mapping
Built a comprehensive secondary curriculum map template tracking lesson titles, essential questions, DOK levels, prerequisites, key terms, and multi-state standards alignment across both semesters.
🧠
Assessment Design
Authored standards-aligned multiple choice and extended response assessment items for Modules 3 (Market Structures) and 4 (GDP) with rationale for each correct answer.
🤖
AI-Accelerated Workflow
Integrated AI analysis models to streamline standards crosswalk construction — cutting audit time significantly while maintaining full instructional rigor and compliance accuracy.
K–12 Curriculum DesignStandards Alignment AI-Assisted CrosswalkMulti-State Expansion Assessment DesignDOK FrameworkCurriculum Mapping
Work Samples
05
🌐
Fortune 100 • SAP Concur • Enterprise Onboarding

Enterprise LMS Curriculum —
SAP Concur / Fortune 100

The Design Problem
500+ professionals across multiple departments needed to adopt a new enterprise platform simultaneously. Each role had different workflows, different risk levels, and different learning curves. Solution: matrixed performance pathways in the LMS, role-based micro-learning content, and a blended delivery ecosystem that let users self-select the learning path most relevant to their function while enforcing operational compliance milestones.

Orchestrated the instructional design strategy and deployment of a multi-department SAP Concur LMS training curriculum for 500+ professionals. Built matrixed performance pathways to enforce operational compliance. Delivered via Articulate Storyline and Vyond, achieving a 95% participant satisfaction rating.

SAP ConcurLMS Architecture Articulate StorylineVyond Performance PathwaysSCORM/xAPI
06
🏆
National Achievement • K–12 Leadership

National Championship:
Educators Rising 2022

The Design Problem
Building a competitive national education leadership program from the ground up — one that could win at the highest level while simultaneously developing the next generation of educators. Required designing curriculum, coaching frameworks, and performance supports that elevated student capabilities to national championship level.

Directed a competitive educational leadership initiative that secured three national championships at the 2022 Educators Rising national conference in Washington, DC. Combined curriculum architecture, performance coaching, and leadership development frameworks to produce measurable, award-winning outcomes for student educators.

Educational LeadershipCurriculum Architecture Coaching FrameworksK–12 🏆 3× National Champions
Resume

Professional Experience

Meshayla Kemp
Enterprise Learning Architect • AI Integration Lead • Principal Consultant
👤 LinkedIn Profile
Executive Profile

Enterprise Learning Architect and Instructional Designer with 10+ years building high-impact learning ecosystems across Fortune 100 enterprises, government agencies, utility companies, and K–12 education systems. Track record of 100% first-submission approvals, 30–40% performance gains, and 95% satisfaction ratings through the strategic integration of instructional design, AI-enhanced workflows, and organizational change management. Trusted by C-suite stakeholders to translate complex technical systems into measurable workforce readiness — on time and at scale.

Executive Competencies
AI Integration & Instructional Innovation
Generative AI Content Ecosystems
Adaptive Scenario Planning
Global Learning Architecture
Curriculum Lifecycle Management
Executive Stakeholder Alignment
Competency-Based Capability Mapping
Agile Program Management
Enterprise Change Readiness
Multi-Team Cross-Functional Leadership
SAT & Kirkpatrick Evaluation
Organizational Change Management
Professional Experience
Principal Learning Architect, Strategy Consultant & Instructional Designer
Kairos Worldwide / Kemp Advisory Group
  • Partner with C-suite and executive leadership to architect enterprise training strategy and technical learning solutions for multi-billion dollar utility transformations
  • Embed generative AI prompting structures into role-based job-task analyses to rapidly translate engineering and system specifications into clear instructional objectives
  • Direct rigorous performance gap assessments to design scalable learning paths aligned with enterprise software rollouts and core business metrics
  • Synthesize highly technical inputs from legal, supply chain, and operational SMEs into unified executive-level learning frameworks
Curriculum Strategy Consultant & Instructional Designer
Accelerate Education — Phoenix, AZ
  • Spearheaded curricular architecture and instructional design turnaround of a major Economics and Financial Literacy initiative, securing immediate state approval and 100% compliance rate
  • Utilized AI analysis models to construct multi-state standards crosswalks aligning courseware with Nevada, California, Pennsylvania, Florida, Washington, and Texas graduation mandates
  • Guided structural design and assessment strategy for senior-level online programs ensuring pedagogical rigor and scalable digital delivery across grades 9–12
Lead Instructional Designer | Learning Experience Designer
Hurix Digital — Irving, TX
  • Pioneered integration of generative AI workflows and large language models into standard content creation pipelines, cutting design cycles while producing interactive branching scenario architectures
  • Deployed AI-driven voiceover platforms (WellSaid Labs, Murf.ai) to automate audio content creation, reducing multimedia production timelines and costs
  • Mentored, upskilled, and managed a team of instructional design professionals, accelerating organizational project turnaround efficiency by 40%
Senior Lead Instructional Designer
Six Red Marbles — Medford, MA
  • Spearheaded strategic curriculum redesign that improved student content examination performance by 30% and enhanced overall program engagement metrics by 25%
  • Managed a 10-member cross-functional delivery team under a 30-week Agile framework, maximizing project velocity through ADDIE and Smartsheet
  • Governed the complete learning product lifecycle from conceptualization to digital launch, ensuring strict alignment between curriculum outcomes and enterprise objectives
K–12 Educator & Instructional Designer
Chapel Hill ISD — Tyler, TX
  • Developed hybrid and virtual learning architecture that optimized academic performance district-wide
  • Secured three national championships at the 2022 Educators Rising conference in Washington, DC
District Curriculum Writer & Facilitator | Team Lead
Tyler ISD — Tyler, TX
  • Authored regional instructional frameworks scaled across 17,000+ students to standardize district-wide educational outputs
  • Directed 30-teacher collaborative curriculum team and drove district-wide implementation of Canvas LMS ecosystem
Education
Master of Education — Educational Technology (M.Ed.)
Texas A&M University-Commerce • 2015
Master of Business Administration (MBA)
Texas A&M University-Commerce • 2014
Bachelor of Business Administration — Business Management
Stephen F. Austin State University • 2011
Enterprise Technology
AI & Voice: WellSaid Labs, Murf.ai, ChatGPT, Microsoft Copilot, Google Gemini, Claude, Canva AI, Midjourney
Learning Tools: Articulate 360, Canvas LMS, Blackboard, TalentLMS, Docebo, ClickLearn, Vyond, Camtasia, SCORM, xAPI
Enterprise Ops: IBM Maximo, SAP Concur, GEP SMART, Jira, SharePoint, Smartsheet, Monday.com, Asana
Capabilities

What I Do —
And What It Delivers

Every capability listed here is backed by a real outcome. This is not a list of tools — it is a record of results.

📐
Instructional Design & eLearning
  • Articulate Storyline 360 & Rise — built scenario-based courses with 95% learner satisfaction ratings
  • Curriculum Architecture — designed programs from scratch, including a statewide initiative approved 100% on first submission
  • VILT Design & Facilitation — 60-min multi-audience sessions for enterprise platform rollouts across Legal and Supply teams
  • Performance Support & Job Aids — created the original L.E.A.P. framework from gap analysis; redesigned with AI for enterprise deployment
  • Training Needs & Gap Analysis — SAT-aligned TNA, DIF analysis, and stakeholder analysis informing every design decision
  • ADDIE & Agile ID — led 10-member teams through 30-week Agile cycles, improving exam performance by 30%
🤖
AI Integration & Automation
  • Generative AI Workflows — integrated ChatGPT, Copilot & Gemini into production pipelines, cutting design cycles significantly
  • AI-Automated Curriculum Mapping — used AI to build multi-state standards crosswalks across 6 states at scale
  • AI Voiceover Pipelines — deployed WellSaid Labs & Murf.ai to automate audio, reducing multimedia production timelines and cost
  • Prompt Engineering — structured AI prompts for role-based job-task analyses and branching scenario design
  • AI-Enhanced Job Aid Redesign — used AI ideation to redesign pilot job aid into enterprise-grade performance tool
  • Visual AI Tools — Canva AI, Midjourney, and GitHub Copilot integrated into creative and development workflows
🔄
Organizational Change Management
  • Full-Cycle OCM — led stakeholder engagement, resistance mitigation, and adoption strategy for multi-billion dollar utility transformations
  • Change & Impact Analysis — mapped change scenarios across Legal, Supply, and Business Partner audiences for enterprise CLM rollout
  • SAT-Aligned Evaluation — designed multi-format measurement frameworks with Power BI reporting for continuous improvement
  • Enterprise Platform Adoption — governed training for SAP Concur, IBM Maximo, GEP SMART, and CLM platforms for 500+ professionals
  • Communication & Readiness Strategy — developed change communications that accelerated system adoption and reduced user error rates
  • Blended Learning Ecosystems — VILT, ClickLearn job aids, Visio diagrams, LMS courses, and office hours working as one system
🌐
Leadership, Strategy & Sectors
  • C-Suite Advisory — trusted partner to executive leadership on enterprise learning strategy and workforce readiness
  • Cross-Functional Team Leadership — managed 10-member Agile teams and 30-teacher district curriculum collaboratives
  • Vendor & SME Governance — directed remote SME cohorts across engineering, legal, supply chain, and education disciplines
  • Sectors: Utilities & Energy • Government • Fortune 100 Enterprise • K–12 & Higher Ed • Healthcare • Technology • International
  • Tools: Articulate 360 • SAP LMS • Canvas • Docebo • ClickLearn • Vyond • Camtasia • SCORM/xAPI • Smartsheet • Jira
  • Dev & Deployment: GitHub • Netlify (CI/CD, Custom Domains, DNS) • HTML5 • CSS
100%
First-Submission Approval
40%
Team Efficiency Gain
30%
Exam Performance Improvement
95%
Participant Satisfaction
Let’s Work Together

Ready for What’s
Next?

Consulting engagements, contract vehicles, leadership roles in instructional design, OCM, or business process — I’m ready to bring enterprise-level learning strategy to your organization.

📞
Phone
📍
Location
Tyler, Texas
Serving Clients Nationwide